Shipping policy
| Shipping fees are calculated at checkout based on destination and package weight. Free standard shipping is available for orders over $XX USD. Tracking Information Once your package is dispatched, a tracking number will be sent to your registered email within 3–7 business days. You can track your shipment online. Address Modification Address changes can only be requested within 24 hours after placing the order. We cannot adjust addresses once the parcel has been shipped. Customs & Duties International shipments may be subject to import duties, taxes or customs clearance fees. All related charges are the responsibility of the buyer. We do not cover any customs charges. Lost / Delivered but Not Received Packages If your tracking shows "delivered" but you have not received your package: 1. Check with neighbors, building management or local post office first. 2. Contact us within 15 days of the delivered date for assistance. We are not liable for packages lost due to incorrect addresses provided by customers. Undeliverable Packages Packages returned because of invalid address, customer refusal of customs fees will not be eligible for free reshipment. Additional shipping cost will be charged for re-delivery. Contact Us If you have any shipping questions, please email us:chuuyen445706@gmail.com |